The Everything Dental Rep

If you have integrity, nothing else matters.  If you don’t have integrity, nothing else matters.

 In no particular order, I am starting to
remember all the reasons why some people don’t enjoy being sales people.  And there are still way too many that think
they are actually good at it – just because people get stuck (like we have
recently) and HAVE to deal with these people.

 

These are the guys that give all the
rest a bad name – now I know why some people HATE and AVOID dealing with
salespeople! I am fast becoming one of them, and this is my profession!

 

No particular order, because
everything here is just annoying.

 

#10 – Fake nice.  That annoying and pretend to care attitude
when you know all they want is to sell you something.  You can hear it the moment they cackle out a
fake ass ‘….and how are you todayyyyy….’ ugh.

 

#9 – Super Salesman.  Without even asking start to
show you what you need.    They may have
enough experience or ice selling skills to at least ask you what kind of frozen
water you usually use on your igloo – but then take you straight to the high
priced bottled ice when out of the tap would have worked just fine.

 

#8 – Know it all. They know more than you.  They pretend to listen, lots of “uh-huh,
oh ya, yes….”.  Then the ya, buts
start…..tons of ‘in my experience’ crap. 
If they sincerely care, and they really listened – they already know
that the bet way to sell someone something is to educate them.  Help them get what they really want by
understanding all the alternatives, and why there is no exact solution for
every customer.

 

#7 – Slimy Spiff suckers.They care more about the spiff
than in selling the right thing.

 

#6 – Loudmouths.They interrupt the customer
every time they speak.

 

#5 – Don’t know what they are doing.  They are stuck and focused only
on price, when the price never really mattered. 
Most of the time, this is a sure sign of a ‘newbie’ because they really
don’t know any other way to help a customer – so price becomes the crutch. 

 

#4 – The Always Closing thing.  They are so pushy you can’t wait
to get rid of them, and what really sucks is that some people will buy just to
do that.

 

#3 – Short Term Thinkers.  They think, and will have you
believe -it’s only business.  Because that
way if everything is messed up and they screw you they can sleep better at
night.

 

#2 – Hate their job.  You are just annoying to
them.  After all the fake, and all the
work of telling you what you need and they still haven’t closed a sale they are
ready to move on.  They make it obvious
by not returning your phone calls, pretending not to see you and generally have
an attitude change if you even mention the competition.

 

#1 – Huge Ego.  They are gods gift to human
kind.  They are company first driven
instead of customer first.  They don’t
realize that sometimes they don’t have the answer, and will never ever point
you to another store that would serve you better or be the real answer to your
needs.  Instead they use every skill they
have learned to be a snake oil politician and convince you they have the right
answer.  And when you are dis satisfied,
they blame you for the problem!

 

Tomorrow – the inspiration for this
rather negative point of view…I hope there is some good that comes from this!

 

Smile!

 

Warren Bobinski

Success in Dentistry and Life